Reference

How iw8 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use iw8, how we store it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

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iw8 How iw8 Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption on every connection. Login sessions on mobile and desktop are monitored for unusual patterns, and we prompt re-verification when access looks unfamiliar.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Active account data is held while your account remains open. After closure, we retain records only as long as applicable rules require, then delete or anonymise them.

Requesting Changes

You can request access to, correction of, or deletion of your personal data by contacting support. We will verify your identity before processing any change to your account record.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from any page on iw8. Our team can direct your privacy query to the right person and confirm next steps for you.
Account Help Centre Log into your account and visit the Help section to submit a data access or deletion request directly tied to your account record.

Common Questions About Your Privacy

We collect your name, contact details, and payment method information. If you use bKash, Nagad, or Rocket, we record transaction references to match deposits to your account wallet.

We do not sell your data. We share only what payment processors like bKash, Nagad, and Rocket need to complete your transaction. No other third-party sale or transfer takes place.

Log into your account and use the Help section to submit a data access request, or contact support via live chat or email. We verify your identity before releasing any records.

Yes. Submit a deletion request through support. We will process it in line with applicable rules, which may require us to retain certain records for a defined period after closure.

We keep records for as long as required by the rules that apply to your jurisdiction. Once that period ends, data is deleted or anonymised. Retention length varies by data type.

Your data rights and our obligations depend on local law and eligible regions. If you have questions specific to your location, contact our support team for clarification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.